LA Nail Bar & Lashes - Norwalk, California

Daisy Segura

They were great until I brought my cousin here and they dropped a tool for her pedicure and continued to use it on her and she got a nasty toe infection a day and a half later. Had to take her to urgent care for antibiotics. Took 3weeks to recover. When I brought it to their attention, the owner had a talk with the lady that did her toes and that nail tech was PISSED. The owner said she was waiting for her husband so they can talk to me but she left and never came back…?
Went again with my little sister and they dropped the tool on the ground again. Never went back. I have photos of the toe but my cousin asked me not to share it.

Update
There’s no way to respond to the owners comment so I’ll update.
I was told by the female owner that I would receive a call back later that day. No call.
You’re making it sound like I’m lying and I wanted a full refund..? My cousin did a mani/pedi and I only did a pedi. I only wanted her pedi refunded.
And yes she is out of town she lives in Vegas sir. Getting her nails done while she was in town was my birthday gift to her and I felt absolutely awful that this happened. So I went on her behalf. She was embarrassed and with a newborn. I wasn’t going to ask her to go back.
I’ll post the photo of her toe a day and a half after and how it was a few days after since you so desperately want to see a gross toe. We sat there at PIH in Downey for her infection and they prescribed antibiotics and then some. I have no proof just word of mouth and I’m NOT going to ask her for proof. How she chooses to proceed is on her.

Like I previously mentioned. This place was amazing. Met the daughter/niece or granddaughter on a Saturday last year and she was amazing too. Girl at the front desk was super nice and friendly about the whole situation that day. I took my special needs brother a few times and everyone was friendly and accepting of him.

My cousin is a non problematic and non confronting person so I tried letting it go but I realized (yes months later) while looking for a new place, that reviews matter. I don’t care for a refund now but the public has the right to know what they’re paying for. I understand you’re running a business and are looking out for your best interest but I’m not scamming or anything just alerting the public.Whether anyone chooses to believe me or not is on them.
Thank you, hope this helps.

Mario Solis

Looks to be under new management. After talking to one of the ladies, it’s family owned and run. I love the new vibe and checking in process and they do amazing work.

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Update 10/1/ 2024

About a year ago (I posted a screenshot as my receipt for this fact), I wasn't happy with the location I was going to for nail services, so I decided to give LA Nail & Lashes a try. I remember my very first time coming here it was under different management, and my manicurist was Kate. I loved how Kate did my nails, so I returned. The next time I visited, it was under new family-owned management, and the atmosphere felt more lively, so I decided to come here more often. The place has undergone many changes, such as changing its staff and upgrading the old pedicure massage chairs to new ones. Throughout the year, my wife and I have been attended to by our favorite manicurists and pedicurists Kate's sisters, Sally and Mya. Although Kate primarily does lashes now, she still will do manicures and pedicures and does a phenomenal job. These sisters do a fantastic job, and I highly recommend them.

This Tuesday evening, I came for a manicure and pedicure, and I highly recommend the Volcano Deluxe pedicure because it's a beautiful experience with excellent results. After choosing my manicure and pedicure, the receptionist gave me a drink menu. They have a fantastic variety of drinks, but I chose a water bottle for today. My service took about an hour, and my total was nearly $80 without a tip.

If you are looking for a new nail and lash salon, give LA Nails & Lashes a chance. They offer excellent customer service and incredible nail and lash work. Ask Kate, Sally, and Mya for your needed services if you visit.

Jocelyn Cisneros

5-18-24 I came in to get a gel pedicure and a gel manicure. I really loved how my gel pedicure came out it was done by Kelly, she was really nice and gentle on my feet. I also loved my gel manicure it was done by a guy I didn’t get his name unfortunately. A basic gel pedicure $35 + Calus remover $7 and a regular gel was $30. I spent a total of $72. Their prices are pretty good and reasonable. The owner Kate is really nice :). Definitely will return.

Yessy

First time here decided to check them out since they're less then a mile from my house. Went and got gel x nails with design. very courteous workers very clean place. You can get a drink while they’re working on whatever service you have going on at the time. I love that. They respect your set appointment time as well. I had an appointment set for 1245 three minutes later. I was already seated down and getting worked on. which I truly appreciate because the last nail salon I was going to even with an appointment time. There was still like a 20+ minute Wait for you to even get seen. suffice it to say that this is gonna be my new salon for all my needs!!!

Micheal Garcia

First time here and i was really impressed with their customer service, cleanliness and quality of service.Everyone here is extremely friendly and very meticulous about their work. I got the gel mani pedi and i was very pleased with the results. I would highly recommend this place especially Diamond and Mimi the did an amazing job i will definitely be back!

Erika Michel

Great customer service, they’re always so welcoming. Didn’t have to wait much. Arrived on a Thursday 6:20 pm with my daughter they sat us together ,offered us refreshments . We had really nice nail technicians ♥️this is for sure my go to, they never fail to provide a good service. It’s nice and clean, good music, great staff!

Laetitia M.

Really bad experience! I am new to the area and really wanted to find my new regular nail salon. I tried to call multiple times to schedule an appointment for me and my aunt to spoil her for her birthday. Every time I was put on hold for almost 15 minutes total without even being able to say more than 2 words.
I truly understand that it might get busy and that it might be difficult to handle people in the salon and on the phone but really this is straight up disrespectful. I am a human being and my time should also be valued!

Rosa Mendez

My daughter and I have gone to this nail salon twice now. The first time, we came so my daughter could get a full set. We were immediately greeted when we came in and they offered us something to drink. David did my daughter’s nails and he did an amazing job! He definitely knows what he’s doing. We love how much time and attention he put into her service. We went today for the second time and booked specifically with David. We came to get her nails off and get a gel manicure. Again, we were given awesome service. They even remembered us from the last time. I think we have found a salon that we really want to keep coming to. It feels so cozy and relaxing when I’m in there. We will definitely be coming back to get both our nails done for my daughter’s upcoming quinceañera.